Privacy Policy

At Excelerate Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

Personal details (such as name, email, phone number, and address) provided when making enquiries, bookings, or completing forms.
Payment and billing information (when applicable).
Documents and details shared for visa application assistance.

How We Use Your Information

To respond to enquiries and provide the services you request.
To manage bookings, rental agreements, and concierge requests.
To assist with visa applications and documentation support.
To improve our services and client experience.

Data Protection

We take appropriate security measures to protect your personal information. Sensitive documents (such as those for visa applications) are stored securely and shared only with authorized parties when necessary for service delivery.

Sharing of Information

We do not sell or rent your personal information. We may share details only with trusted service providers (such as cleaning teams, landlords, or relevant authorities for visa applications) strictly to deliver the services you request.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information in our records.